Frequently Asked Questions

How do I create an account?

You need to create an account before taking a course. Click on Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to info@esgproinvest.com with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to info@esgproinvest.com

How to report an issue on the app?

For any other issues, please drop an email to info@esgproinvest.com with the complete issue details.

What is the course curriculum and structure?

Each course is divided into modules covering specific topics. You'll have access to video lectures, downloadable resources, and practical assignments. The course is self-paced, allowing you to learn at your own speed within the given timeframe.

Will I get a certificate after completing the course?

Yes! Upon successful completion of all course modules and assignments, you'll receive a completion certificate. This certificate can be shared on LinkedIn and demonstrates your expertise in the subject area.

How much time should I dedicate per week?

Most students dedicate 5-10 hours per week to complete the course. The exact time depends on your prior knowledge and learning pace. All course materials are accessible 24/7, so you can study whenever it's convenient for you.

Will this course help in my career?

Absolutely! Our ESG courses are designed to align with industry standards. Graduates report improved career prospects and apply practical skills directly in their organizations.

What if I need help during the course?

We provide dedicated support through email (info@esgproinvest.com) and in-course discussion forums. Our instructors and support team respond to queries within 24-48 hours. You'll also get access to live Q&A sessions and webinars to clarify doubts.

Do you offer refunds if I'm not satisfied?

Yes! We offer a 7-day money-back guarantee if you're not satisfied with the course. No questions asked. Please visit our Refund Policy page for detailed terms and conditions. Our goal is your satisfaction and success.